A customer is any natural or legal person requiring interaction with the Companies and Intellectual Property Commission (CIPC), such as attorneys, law firms, banks, auditors, other enterprises and private individuals.
Important: Before you can transact with CIPC, you need to Register as a Customer, and deposit sufficient funds into the virtual CIPC account required for the specific service.
Why should you register as a customer?
You need to be registered in order to perform any transactions on the CIPC website, and you can also monitor applications submitted under your customer code.
What costs are involved?
Customer registration is free of charge.
Fees for specific services can be viewed by clicking on the Fees button displayed at each specific service or on the home page on the left menu named Quick Links/All fees.
How to Register as a CIPC Customer
Customers can register as a CIPC Customer by doing the following:
- Register Online
- Visit the CIPC Office in Pretoria
- Provincial Partners. Customers can also visit the CIPC Provincial Partners to register online
After submitting the application to register as a CIPC customer, your account will be activated immediately.
Bank customers' accounts will only be activated by CIPC after receipt of a fax or email on an official letterhead, confirming the application and customer code. Please email this to: firstname.lastname@example.org or fax it to: 086 673 8168.
Government customers will have view access to the CIPC database after acquiring the necessary approval. For more information, click here.
Help us to help you
Customers must at all times ensure that their preferred mode of delivery is entered correctly, i.e. email, post, docex or collection at CIPC offices.
Customers who perform bulk transactions are also advised to purchase a stamp with your Customer Code and stamp all documents on the top left side corner. This will help for ease of identification and tracking purposes. Kindly note that all documents will be forwarded to the addresses specified by the customer on the customer registration application.
If you have any queries regarding the registration process, please contact the Call Centre on 086 100 2472 (CIPC) or email email@example.com
Payment to CIPC
Registering as a customer automatically establishes a virtual account in the name of the customer at CIPC. Before using any fee carrying services, a customer must deposit sufficient funds into his / her virtual account to perform such services. All prescribed disclosure and lodgment fees that are applicable will be deducted from your virtual account.
IMPORTANT: when depositing money into the CIPC account, please ensure that the reference number is clearly indicated, to enable CIPC to allocate the funds to the relevant Customer Account.
The following payment options exist:
- Electronic deposit (EFT)
- You only need to quote your customer code in the reference field. The date and sequence number are not required.
- Any ABSA bank
- You need to quote your customer code - supplement it by the full date of payment and sequence number, to make sixteen characters e.g. MAKGOS1204201101
- The deposited amount will be reflected within one hour of being deposited
- Any other bank
- Allow 2-3 days for funds to be allocated. Customers are strongly advised to deposit money at an ABSA bank
as it ensures that the deposited money is reflected in the customer's account within an hour.
- Customers need to enquire from their Financial Institutions on special clearance fee to enable the deposits to reflect within an hour of being deposited.
IMPORTANT: Please ensure that the correct bank account and customer code reference number is used when depositing money.