Newly launched cell phone access:  

Dial *120*2472# or *120*CIPC #

You can check:

1. Company registration and Name Reservation Application Status
2. Customer Account Balance
3. Financial Year-end
4. CIPC Banking details
5. Reset Password  (Customers need to have logged onto e-services previously to create a security question)
6. Annual Return due date

CIPC Call Centre:  086 100 2472

Enquiries:  Log an enquiry via the Enquiries System.

CIPC User Information Sessions - click here to view detail about the information sessions.

Important:  Customers cannot visit the Service Centres SST to resolve a query.  To resolve queries, customers must use the Enquiries System, available on the CIPC Website.  Queries relating to  transactions already lodged should only be submitted once the Service Turnaround Time has lapsed.

If the queries are not resolved within 10 working days, as stipulated on the Service Turnaround Times, and the escalation process has been followed, the query can be escalated to the CIPC Ombudsman as a complaint.  Ensure that the reference number provided when the query was lodged, is used in all correspondence.

Addresses of Service Centres with Self Service Terminals

Services available at the Self Service Terminals (SST)

• Customer registration
• Password reset
• Name Reservation
• Company registration with or without name reservation (maximum of three directors, and all directors need to be present for Department of Home Affairs (DHA) fingerprint verification).  This service is only available for South African citizens.  .
• Registration of Broad-Based Black Economic Empowerment (B-BBEE) certification for Exempted Micro Enterprises as part of company registration process or renewal of annual returns. For a brief background on BBBEE certification and a sample of affidavit.
• Annual Returns
• Company and close corporation address changes
• Company and close corporation financial year end changes
• Electronic disclosure certificates

CIPC Partner Site/s

Johannesburg

Transnet Enterprise Development Hub

Shop No 208

Level 200

150 Commissioner Street

Carlton Centre

Johannesburg

2001

Saldanha

Transnet Enterprise Development Hub

West Coast Business Development Centre

Building 234

Tonyn Street

Saldanha

Collaborating Banks

Customers are able to register their companies electronically through First National Bank (FNB) or by visiting an FNB branch. Their website address is www.fnb.co.za

• The Company registration number will be the name of company
• Registration is done within one working day
• If you want to change the name from a registration number to a proposed name, click here (Changes to the company name)

Information Guides

• Information Guide on Annual Returns
• Companies Act at a glance
• E-mail addresses for submitting documents to CIPC
• Contact details, forms and supporting documents required when transacting with CIPC
• Available CIPC E-services