{"id":1975,"date":"2018-03-28T10:05:59","date_gmt":"2018-03-28T08:05:59","guid":{"rendered":"http:\/\/10.21.133.142\/?page_id=1975"},"modified":"2024-06-20T21:54:53","modified_gmt":"2024-06-20T19:54:53","slug":"reset-password","status":"publish","type":"page","link":"https:\/\/www.cipc.co.za\/?page_id=1975","title":{"rendered":"RESET PASSWORD"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; specialty_columns=&#8221;3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_font=&#8221;|700||on|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>RESET PASSWORD<\/h2>\n<hr \/>\n<p>[\/et_pb_text][et_pb_social_media_follow url_new_window=&#8221;off&#8221; _builder_version=&#8221;4.17.4&#8243; text_orientation=&#8221;right&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;-20px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/theCIPC\/&#8221; _builder_version=&#8221;4.17.4&#8243; background_color=&#8221;#3b5998&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;off&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;twitter&#8221; url=&#8221;https:\/\/twitter.com\/thecipc&#8221; _builder_version=&#8221;4.22.2&#8243; background_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;off&#8221;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;youtube&#8221; url=&#8221;https:\/\/www.youtube.com\/c\/theCIPC&#8221; _builder_version=&#8221;4.17.4&#8243; background_color=&#8221;#a82400&#8243; global_colors_info=&#8221;{}&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;off&#8221;]youtube[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e7e7e8&#8243; custom_padding=&#8221;15px|30px|10px|30px&#8221; border_radii=&#8221;on|1px|1px|1px|1px&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]&nbsp;<br \/>\n[\/et_pb_divider][et_pb_text admin_label=&#8221;Reset Password&#8221; _builder_version=&#8221;4.25.1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ol style=\"text-align: justify;\">\n<li>To reset your password, visit\u00a0<a href=\"http:\/\/www.bizportal.gov.za\/\">http:\/\/www.bizportal.gov.za\/<\/a><\/li>\n<li>Click on Login on the top of the landing page.<\/li>\n<li>Click on Reset password.<\/li>\n<li>Type in your ID.<\/li>\n<li>The OTP will be sent to your Cell phone and email.<\/li>\n<li>Type in the OTP and change your password.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>CUSTOMER CODE CONTACT DETAILS UPDATE<\/strong><\/p>\n<p style=\"text-align: justify;\">If the email and cell phone numbers are outdated, the following steps must be followed:<\/p>\n<p style=\"text-align: justify;\">Send an email to\u00a0<a href=\"mailto:resetpassword@cipc.co.za\">resetpassword@cipc.co.za<\/a>\u00a0and attach the following:<\/p>\n<ol style=\"text-align: justify;\">\n<ol>\n<li>Customer contact detail update form\u00a0<a href=\"https:\/\/www.cipc.co.za\/wp-content\/uploads\/2024\/04\/Update-customer-contact-detail_Password-reset-form-v1.pdf\">CLICK HERE<\/a>\u00a0to download and;<\/li>\n<li>Certified ID copy (not older than 3 months)<\/li>\n<li>If you want CIPC to update the cell number, proof that the cell number belongs to the owner of the customer code must be attached (e.g. invoice of cell phone contract or any other invoice where your name as well as cell phone number is clearly indicated<\/li>\n<\/ol>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>Important:<\/strong>\u00a0 The request for update must come from the new email address which will be linked to your customer code.\u00a0 ONLY the email address will be updated.\u00a0 Once the email address has been updated, you need to visit\u00a0 <a href=\"http:\/\/www.bizportal.gov.za\">www.bizportal.gov.za<\/a> to update details the cell phone number.<\/p>\n<p style=\"text-align: justify;\">Click on Login on the top left menu and sign in with ID number and password.\u00a0 Scroll down and click on User Profile \/ Update Contact Details<\/p>\n<h4 style=\"text-align: justify;\"><strong>Company customer code<\/strong><\/h4>\n<p style=\"text-align: justify;\"><strong>If the Company Secretary\/staff member who dealt with CIPC resigned and new Company Secretary\/staff member to represent the company is appointed, the following are required:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Certified ID Copy of new Company Secretary\/client dealing with CIPC on behalf of company (Certification not older than three months)<br \/>\u2022\u00a0\u00a0 \u00a0Certified ID Copy or Resignation Letter of Previous Company Secretary<br \/>\u2022\u00a0\u00a0 \u00a0Affidavit by CEO\/Director\/Manager of company confirming resignation of previous customer code holder, indicating that customer code belongs to company , and not to individual<br \/>\u2022\u00a0\u00a0 \u00a0Certified ID copy (Certification not older than three months) of CEO\/Director\/Manager who signed the affidavit and;<\/li>\n<\/ul>\n<ul style=\"text-align: justify;\">\n<li>Customer code update form,\u00a0<a href=\"https:\/\/www.cipc.co.za\/wp-content\/uploads\/2024\/04\/Update-customer-contact-detail_Password-reset-form-v1.pdf\">CLICK HERE<\/a><\/li>\n<li>\u00a0Send all required documents via email to <a href=\"mailto:resetpassword@cipc.co.za\">resetpassword@cipc.co.za<\/a><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Important:<\/strong>\u00a0 The request for update must come from the new email address which will be linked to your customer code.<\/p>\n<p style=\"text-align: justify;\"><strong>If you have more than one customer code, with balances in both accounts:<\/strong><\/p>\n<p style=\"text-align: justify;\">To ensure that you only have a single active customer code, the following process must be followed to transfer funds to a single active customer code:<\/p>\n<ol style=\"text-align: justify;\">\n<li>Send the below documents to\u00a0<a href=\"mailto:revenue@cipc.co.za\">revenue@cipc.co.za<\/a><\/li>\n<\/ol>\n<p style=\"text-align: justify;\">Provide a brief narrative of the issue and provide the following information and documents for the transfer of funds to the single preferred active customer code<\/p>\n<ul style=\"text-align: justify;\">\n<li>Preferred customer code;<\/li>\n<li>Customer name and surname; and<\/li>\n<li>Proof of deposits made into the code that you want to make dormant;<\/li>\n<li>Letter on a letterhead requesting the refund and confirming into which code it must be transferred; and<\/li>\n<li>Certified identity copy of the owner of the code.<\/li>\n<\/ul>\n<ol start=\"2\" style=\"text-align: justify;\">\n<li>Once e-mail confirmation is received that the funds have been transferred, send an email to\u00a0<a href=\"mailto:resetpassword@cipc.co.za\">resetpassword@cipc.co.za<\/a>\u00a0to request that the customer details be updated by sending:<\/li>\n<\/ol>\n<ul style=\"text-align: justify;\">\n<li>Certified identity copy of the owner of the customer codes (certification not older than three months) and;<\/li>\n<li>Customer code update form,\u00a0<a href=\"https:\/\/www.cipc.co.za\/wp-content\/uploads\/2024\/04\/Update-customer-contact-detail_Password-reset-form-v1.pdf\">CLICK HERE<\/a><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.cipc.co.za\/?page_id=4160\"><strong>CLICK HERE<\/strong><\/a> to view the Frequently Asked Questions (FAQ) \u00a0for Customer code update and password reset.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_6&#8243; show_border=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; custom_margin=&#8221;|-25px||-21px|false|false&#8221; custom_css_widget=&#8221;float:right;&#8221; custom_css_title=&#8221;||float:right;||text-aligh:right;||color:white;||width:322px;||&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#00727d&#8221; global_colors_info=&#8221;{}&#8221;]&nbsp;<br \/>\n[\/et_pb_sidebar][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESET PASSWORD &nbsp; To reset your password, visit\u00a0http:\/\/www.bizportal.gov.za\/ Click on Login on the top of the landing page. Click on Reset password. Type in your ID. The OTP will be sent to your Cell phone and email. Type in the OTP and change your password. CUSTOMER CODE CONTACT DETAILS UPDATE If the email and cell [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":37,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1975","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1975"}],"version-history":[{"count":25,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1975\/revisions"}],"predecessor-version":[{"id":21151,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1975\/revisions\/21151"}],"up":[{"embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/pages\/37"}],"wp:attachment":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}