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Dear Customers,<\/p>\n
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Kindly note that the Enquiry system (www.enquiries.cipc.co.za<\/a> ) is currently not available.\u00a0 Customers are advised to use the following email addresses to send enquiries to a specific unit or department.\u00a0 The customer code as well as enterprise number and tracking number (if applicable) must be used as reference to ensure that the staff member\/s will be able to assist.<\/p>\n IMPORTANT:<\/strong>\u00a0 Do not send any enquiries to personal mailboxes but use the relevant email address listed below.\u00a0 Please do not send the same enquiry several times to the same mailbox, as it causes a blockage in the system.\u00a0 This results in a longer time to finalise each query.\u00a0 Your mail will be attended to as soon as possible.<\/p>\n Below table is the first level for enquiries.\u00a0 If not answered within 10 business days, escalate as per the CIPC escalation procedure – https:\/\/www.cipc.co.za\/?page_id=3725<\/a><\/p>\n All customers are urged to verify their customer profiles as soon as possible.\u00a0 All customers must be verified before any of their transactions will be processed.\u00a0 This includes applications e-mailed for processing as well as refund requests.<\/p>\n