{"id":22226,"date":"2025-03-05T12:08:09","date_gmt":"2025-03-05T10:08:09","guid":{"rendered":"https:\/\/www.cipc.co.za\/?p=22226"},"modified":"2025-03-05T12:08:10","modified_gmt":"2025-03-05T10:08:10","slug":"call-centre-hours-extended-for-march-and-april-2025","status":"publish","type":"post","link":"https:\/\/www.cipc.co.za\/?p=22226","title":{"rendered":"Call Centre hours extended for March and April 2025"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e7e7e8&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e7e7e8&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e7e7e8&#8243; custom_padding=&#8221;0px||53px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<p style=\"text-align: justify;\">The Companies and Intellectual Property Commission (CIPC) strives to provide excellent customer service to clients.\u00a0 Several factors, like the deregistration of a large number of enterprises due to non-compliance with annual returns, as well as the requirement of compulsory filing of Beneficial Ownership is resulting in high calls volumes.\u00a0 The CIPC decided to extend the call centre hours by two hours.\u00a0<\/p>\n<p style=\"text-align: justify;\">The extended hours will be effective from 6 March 2025 to 5 May 2025.\u00a0 The call centre will be open from 08h00 until 18h00 Mondays to Fridays (public holidays excluded).<\/p>\n<p>We trust that this intervention will lead to shorter waiting times in the call centre virtual queue, and that more customers can be assisted with their queries.<\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.cipc.co.za\/wp-content\/uploads\/2025\/03\/Notice-Call-Centre-hours-extended-until-18h00.pdf\">Notice 10 of 2025<\/a><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>The Companies and Intellectual Property Commission (CIPC) strives to provide excellent customer service to clients.\u00a0 Several factors, like the deregistration of a large number of enterprises due to non-compliance with annual returns, as well as the requirement of compulsory filing of Beneficial Ownership is resulting in high calls volumes.\u00a0 The CIPC decided to extend the [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-22226","post","type-post","status-publish","format-standard","hentry","category-notices"],"_links":{"self":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/posts\/22226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22226"}],"version-history":[{"count":4,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/posts\/22226\/revisions"}],"predecessor-version":[{"id":22231,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=\/wp\/v2\/posts\/22226\/revisions\/22231"}],"wp:attachment":[{"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=22226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cipc.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=22226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}