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Dear customers<\/p>\n
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The Companies and Intellectual Property Commission (CIPC) has observed challenges experienced by customers when attempting to update director contact details where the director\u2019s passport has expired, and the contact information on record is outdated. In such cases, the system may display a validation error stating that the director is not permitted to update the contact details because they are not listed as a director of the company.<\/p>\n
To resolve this issue, the following steps must be followed:<\/p>\n
When submitting the query, the director must include the following information:<\/p>\n
Once the application for the change of director\u2019s contact details has been successfully approved, the updated contact details will reflect on the system within 72 hours.<\/p>\n
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