Update CIPC enquiries system not available – alternative processes

Dear Customers,

 

Kindly note that the Enquiry system (www.enquiries.cipc.co.za ) is currently not available.  Customers are advised to use the following email addresses to send enquiries to a specific unit or department.  The customer code as well as enterprise number and tracking number (if applicable) must be used as reference to ensure that the staff member/s will be able to assist.

IMPORTANT:  Do not send any enquiries to personal mailboxes but use the relevant email address listed below.  Please do not send the same enquiry several times to the same mailbox, as it causes a blockage in the system.  This results in a longer time to finalise each query.  Your mail will be attended to as soon as possible.

Below table is the first level for enquiries.  If not answered within 10 business days, escalate as per the CIPC escalation procedure – https://www.cipc.co.za/?page_id=3725

All customers are urged to verify their customer profiles as soon as possible.  All customers must be verified before any of their transactions will be processed.  This includes applications e-mailed for processing as well as refund requests.

CUSTOMER VERIFICATION
Customer verification process

Enquiries@cipc.co.za

This mailbox is solely for customer verification enquiries and other enquiries routed to this mailbox will not be responded to

Customer code update (If email address on customer code is outdated)

resetpassword@cipc.co.za

Ensure that the required documents are attached.

  1. Certified ID copy (not older than 3 months)
  2. Customer code update form (Available on the link: https://www.cipc.co.za/?page_id=1975 )
COMPANIES AND CLOSE CORPORATIONS
Name reservation Enqnamereservations@cipc.co.za
Company registrations – manual, conversions, external company enqmanualnewcompanies@cipc.co.za
Company registrations – electronic enqelectronicnewcompanies@cipc.co.za
Foreigner Assurance enqforeignerassurance@cipc.co.za
CoR89 enqCoR89@cipc.co.za
Company amendments – conversion from one type of company to another, main business changes, other MOI changes

enqmoiamendments@cipc.co.za

 

Company and close corporation Financial Year End changes, Address changes, Location of company records, company name changes

enqfyeandnamechange@cipc.co.za

 

Domain names and BEE enquiries enqbeedomain@cipc.co.za
Company/CC De-registration enqderegistrations@cipc.co.za
Re-instatements Enqreinstatements@cipc.co.za
Annual returns Annualreturns2@cipc.co.za
Liquidations enqliquidations@cipc.co.za
BENEFICIAL OWNERSHIP
Beneficial Ownership beneficialownershipenq@cipc.co.za
Court orders corporatelegalservices@cipc.co.za
Companies Act Enquiries CompaniesActenq@cipc.co.za
DISCLOSURES
Request for copies, certified copies disclosureenq@cipc.co.za
DATA MANAGEMENT
Data Sales Data@cipc.co.za
Electronic Disclosure (R30) E-disclosure@cipc.co.za
DIRECTORS, MEMBERS AND PRACTITIONERS
Director Amendments (CoR39) TLebete@cipc.co.za
CC Member Changes (CK2) PEngelbrecht@cipc.co.za
Company Secretaries (CoR44) MMalinda@cipc.co.za
Auditor Changes (CoR44) MMalinda@cipc.co.za
Business Rescue

TRamekane@cipc.co.za

PLephoto@cipc.co.za

MMalinda@cipc.co.za

FINANCE
Allocation of funds, Refunds and card payments

revenue@cipc.co.za

Ensure that required documents are attached.

Allocation of funds:  Proof of payment and certified ID copy

Refunds:  Proof of payment; certified ID copy and bank letter

CO-OPERATIVES
Co-operative registrations coopregenq@cipc.co.za
CORPORATE GOVERNANCE AND SURVEILLANCE UNIT
Cor135.1 Complaints (Company investigations) Cor135.1complaints@cipc.co.za
Compliance checklist ComplianceChecklist@cipc.co.za
CORPORATE DISCLOSURE AND COMPLIANCE REGULATION UNIT
Independent Reviews independentreview@cipc.co.za
Reportable irregularities

reportableirregularities@cipc.co.za

 

XBRL & Annual Financial Statements xbrl@cipc.co.za
Prospectuses

Prospectus@cipc.co.za

 

PATENTS AND DESIGNS
Patents vskosana@cipc.co.za
Patents – New Applications dmalebane@cipc.co.za
Patents – Acceptance BChuene@cipc.co.za
Patents – Renewals SMbewe@cipc.co.za
Patents – Maintenance AThulare@cipc.co.za
Designs TJakoba@cipc.co.za/
E-Journal BNgoepe@cipc.co.za
Patent Certificate BSepato@cipc.co.za
IP Online TMahlawule@cipc.co.za
TRADE MARKS
Trade mark enquiries See service standards as published on website:  https://www.cipc.co.za/?page_id=3725

CIPC ENQUIRIES SYSTEM NOT AVAILABLE – ALTERNATIVE PROCESSES

IP Enforcement alotheringen@cipc.co.za
Copyright

tbambo@cipc.co.za OR

mkhoza@cipc.co.za

Notice enquiries processes