Practice notice 1 of 2023: Challenges encountered when filing applications

With our aim to always improve customer experience, we have noticed that a number of enquiries received about the automatic rejection the customers receive due to non-compliance when filing e-services COR39 and CK2 applications.

CIPC would like to advise the following when filing such applications:

– kindly complete ONLY TRACKING/REFERENCE NUMBER as the Subject of your email to enable the application to go through.
– the documents attached must be in PDF or Tiff format.
– the size of the documents must not exceed 10MB.

Please note that when you file e-services there is information provided with the above information please ensure that you comply with it to avoid delays because this process is system driven failure to comply an application will not go through to the back office.

Practice notice 1 of 2023