Closure of co-operative online email

Closure of co-operative online email

The Registrar of Co-operatives has noticed that, despite numerous notices, some customers still file applications for registration of co-operatives using the old system resulting in unnecessary delays.

We draw your attention to the step-by-step guide available on our website under “Step by Step guides” under co-operatives for the registration of co-operatives. The old email address for registration: cooperativesonline@cipc.co.za was disabled and no application or enquiries must be sent to that email address.

Below are the email addresses that are in use:

Director changes: Co-op2@cipc.co.za
Change of business addresses & appointments/resignation of auditor: Co-op3an4@cipc.co.za
All special resolutions: Co-op6@cipc.co.za
Co-operatives Financial Statements: Coopsfinancials@cipc.co.za
Co-operatives Conversions: new email Coopsconversions@cipc.co.za

For queries, kindly log your query on https://enquiries.cipc.co.za.

Your co-operation will be highly appreciated.

Closure of co-operative online email

Intermittent downtime due to the Department of Home Affairs’ system challenges

Dear CIPC Customers

Please note that we have been experiencing intermittent downtime since May this year due to the Department of Home Affairs’ system challenges. We are continuously trying to mitigate the issues associated with the inability to connect to the Home Affairs systems. Unfortunately, many of you are unable to complete your transactions as a result of these issues.

In the event of an error message displaying or a notification that your ID cannot be verified, it means that the Home Affairs systems are unavailable and you should try again later.

The CIPC Commissioner is reaching out to the Director-General of the Department of Home Affairs to find a speedy resolution to this matter.

Return relating to directors and register of members

Kindly note that all applications for the change of directors filed for registration must be in line with Regulations 17 read together with Section 39 of the Act. Your attention is drawn to the following, only the particulars of the directors and any changes thereof must be filed with the Registrar of Co-operatives, and when there are changes in membership, the register of members as kept by the co-operative must be kept at its offices in line with Section 21(d).

Due to the complaints regarding the unauthorised appointments and resignation of directors, as from the 1 August 2022, additional requirement for appointment or resignation of a director is the appointment letter or resignation letter respectively, which must accompany the application. Failure to comply will result in the rejection of the application for failure to submit the necessary letter.

Return relating to directors and register of members