Providing the Commission with accurate and up to date information of directors

One of the functions of the Commission is to establish and maintain in the prescribed manner and form a register of companies, and any register contemplated in the Companies Act, or in any other legislation that assigns a registry function to the Commission.

The information in these registers must be accurate, up to date and adequate to ensure the prevention of fraud and falsification, amongst others.

The Companies and Intellectual Property Commission (CIPC) has observed discrepancies with regards to information on its registers despite legislative requirements for accurate and up to date information and companies filing Annual Returns.
Section 24(5) of the Act, provides the crux of information that companies must keep and therefore ensure that the Commission registers are similarly up to date.

Notice 25 of 2026

Scheduled System Maintenance

Dear valued customers

Please be advised of the scheduled maintenance on all Companies and Intellectual Property Commission (CIPC) systems and services:

START: Friday, 24 April 2026 – 18:00

END: Monday, 27 April 2026 – 08:00

CIPC apologises for any inconvenience this may cause and trusts you find this in order.

Notice 23 of 2026

Automation of Co-operative Director Amendments

The Companies and Intellectual Property Commission (CIPC) will enhance the processing of Co-operative Director Amendments from manual to automated solutions, effective from 28 April 2026.
Currently, Co-operative Director Amendments are processed manually, resulting in several operational challenges. These include delays in accessing confirmation documents, reliance on manual data corrections, limited reporting, and insufficient automated communication with customers during application processing. In addition, manual application handling increases the risk of human error and inefficiencies, while the use of legacy systems creates limitations in scalability and compatibility.

To address these challenges and improve service delivery, the CIPC is implementing an automated solution for Cooperative Director Amendments. This solution will be hosted on the enhanced CIPC e-Services platform, offering a more efficient, transparent, and secure process for customers and internal teams.

Notice 22 of 2026

Temporary delays in responding to disclosure and finance enquiries

The Companies and Intellectual Property Commission (CIPC) remains committed to delivering efficient, reliable, and customer-focused service. The Commission would like to inform its valued customers that we are currently experiencing temporary delays in responding to requests and enquiries, particularly within the Disclosures and Finance areas.

We acknowledge the increased turnaround times and assure you that we are actively addressing the backlog. Our teams are working diligently to resolve outstanding matters as quickly and effectively as possible.
To improve response times and restore service levels, several additional measures are being implemented, including:
•Deployment of extra resources to assist with clearing existing backlogs.
•Streamlining internal processes to accelerate query resolution.
•Enhanced monitoring to ensure enquiries are prioritised and tracked more effectively.

Notice 21 of 2026

Introduction of Live Chat support

We are pleased to announce the launch of a new Live Chat channel to enhance support services and improve customer experience.
The Live Chat service allows customers to connect with our support team in real-time for quick, convenient assistance with their queries.

What you can expect from Live Chat:

  • Instant responses to your inquiries
  • Efficient and convenient support
  • Assistance with general queries and guidance

You can access the Live Chat through our official website during operating hours.
We remain committed to improving your customer experience and providing accessible, reliable service.

Notice 20 of 2026