New process for updating customer code contact details/password reset

Currently, customers wishing to update their cell phone number and/or email address to be able to reset their password for their customer code, need to send an email to resetpassword@cipc.co.za. This process will change and all request need to be logged on the CIPC Enquiries system (https://enquiries.cipc.co.za) by clicking on Forgot password.

New process for updating customer code contact details/password reset

Phasing out of deposit system

Phasing out of deposit system

As part of our ongoing strategy to improve customer service and remain abreast with changes in our environment, the CIPC will soon commence a process to phase out its deposits system and replace it with a card payment system for all services. The new card payment system will require customers to transact with CIPC using debit and credit cards only, with payments occurring only when a customer transacts.

Phasing out of deposit system