Intermittent downtime due to the Department of Home Affairs’ system challenges

Dear CIPC Customers

Please note that we have been experiencing intermittent downtime since May this year due to the Department of Home Affairs’ system challenges. We are continuously trying to mitigate the issues associated with the inability to connect to the Home Affairs systems. Unfortunately, many of you are unable to complete your transactions as a result of these issues.

In the event of an error message displaying or a notification that your ID cannot be verified, it means that the Home Affairs systems are unavailable and you should try again later.

The CIPC Commissioner is reaching out to the Director-General of the Department of Home Affairs to find a speedy resolution to this matter.